How To Tackle Negative Comments While Managing Community In Social Media.

(Excerpt from discussions initiated by Pervara Kapadia, Independent Social Media Marketing Consultant in the ‘Marketing Pundit’ group on Linkedin.com)

Check out http://pervarakapadiaatmoney.blogspot.com/2010/09/how-to-tackle-negative-comments-while.html

Trishma Singh wrote:
The only idea that comes to my mind when I first read this discussion topic is to follow the "get well soon therapy" approach of the Hindi movie: Lage Raho Munnabhai ... gift a bouquet of roses to the person who cant understand your viewpoint.
One cannot get everyone to accept and conform to one's viewpoint.
The negative comments can also be tackled by supporting and winning the influence of those community-members who are posting/ commenting in the affirmative.

Pervara Kapadia wrote:
Absolutely Trishma, I would agree with you that the rest of the people in the group would also understand and be able to counter the negative comments. On a lighter note yes send them a bouquet.

Deep Banerjee wrote:
@Trishma: I love the way you expressed it all and the suggested solution. You deserve a hug ....:))
However, some people have a very nasty habit of posting derogatory negative comments. These creeps flare up even more when they realize that their back is to the wall and have been reduced to a minority vis-a-vis community-members who are posting/ commenting in the affirmative.